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The garment: A yellow silk dress with a black pleated sash around the waist. |
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The garment: A black skirt & white bodice dress with a green ribbon sash around the waist. The fabric is a blend of polyester, rayon and spandex. The care label states: "dry clean" with no International code symbols. The problem: During drycleaning in perchlorethylene (perc), the black skirt fabric dye bleeds, resulting in fairly even transfer of color onto the white top section, causing graying. Who's responsible? The manufacturer since the black fabric was not able to withstand the recommended care instructions without severe dye disturbance. What to do: This dress should be returned to the retailer or manufacturer. |
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The garment: A ladies shiny gold linen and rayon blazer with belt. The care label states: "hand wash cold mild soap-do not bleach-line dry-low iron or dryclean" with no International code symbols. The problem: During drycleaning in perc, the shiny gold pigment surface finish softened, dissolved and was removed, resulting in loss of sheen with only the beige base fabric showing. Who's responsible? The manufacturer since the gold finish was not able to withstand all the recommended care instructions without severe loss of gold appearance. What to do: This jacket should be returned to the retailer or manufacturer. |
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The garment: A black & white polyester and spandex party dress. The care label states: "professionally dry clean only in any common organic solvent-short cycle-remove promptly-cool iron" with no International code symbols. The problem: During drycleaning in hydrocarbon solvent (considered organic), the black fabric dye bleeds, resulting in uneven transfer of black color onto the white top section. Who's responsible? The manufacturer since the black fabric was not able to withstand the recommended care instructions without severe dye disturbance. What to do: This dress should be returned to the retailer or manufacturer. |
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The garment: A red silk shirt with ivory vertical stripes down the front. The care label states: "hand wash cold-do not bleach-tumble dry low-warm iron or best results dryclean" with no International code symbols. The problem: During hand washing, even in cold water as labeled, the red fabric dye bleeds, resulting in transfer of color onto the lighter design stripes. Who's responsible? The manufacturer since the red fabric was not able to withstand all the recommended care instructions without risk of severe dye disturbance. What to do: This shirt should be returned to the retailer or manufacturer. |
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The garment: A ladies black cotton, polyester & spandex all-weather coat. The care label states: "dry clean" with no International code symbols. The problem: During drycleaning in perchlorethylene (perc), the black dye bleeds, resulting in uneven fading of color. Who's responsible? The manufacturer since the black dye in the fabric was not able to withstand the recommended care instructions without severe color change. What to do: This coat should be returned to the retailer or manufacturer. |
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The garment: A white & black geometric printed design cotton jacket with various size black plastic stones around the neck, front, hem and cuffs. The care label reads, "Professional Dry Clean Only" with a warning that states, "press and steam on backside." There are no international cleanability symbols. The problem: After drycleaning in perchloroethylene solvent the black plastic trim partially dissolved resulting in an objectionable appearance to the trim, as well as self-staining of the base fabric and the lining. The plastic used to make this decorative design dissolves during drycleaning. Steam finishing and/or heat are not factors, so the label warning has no bearing on the problem. Who's responsible? The manufacturer, since all components on a garment must be able to withstand the recommended professional cleaning process, as labeled. What to do: We have seen this same jacket in various color prints registered by the same RN number, but with different brand labels. Some of the other labels this manufacturer uses are Ann Taylor, Silkland & Loft. This problem jacket should be returned to the place of purchase or manufacturer. |
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The garment: A rayon/spandex yellow and black print dress with black leather braided ribbon trim around the midsection. The care label states: "dry clean only" with no International code symbols. The problem: During drycleaning in perchlorethylene (perc), the black leather trim dye bleeds, resulting in transfer of color onto the dress fabric in various areas. Who's responsible? The manufacturer since the black leather trim was not able to withstand the recommended care instructions without dye disturbance. What to do: This dress should be returned to the retailer or manufacturer. |
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The garment: A black silk shirt with grey & beige vertical stripes down the front. The care label states: "machine wash cold-do not bleach-tumble dry low-iron low setting" with no International code symbols. The problem: During any acceptable washing procedure even in cold water, as labeled, the black fabric dye bleeds, resulting in uneven transfer of color onto the lighter design stripes. Who's responsible? The manufacturer since the black fabric was not able to withstand the recommended care instructions without severe dye disturbance. What to do: This shirt should be returned to the retailer or manufacturer. |
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The garment:A ladies wool/Tencel/nylon blend cream-colored coat with black leather buttons and ribbon trim. The care label states: "dry clean only" with no International code symbols. The problem: During dry cleaning in perchlorethylene (perc), the black trim dye bleeds, resulting in transfer of color onto the white coat body in various areas. Who's responsible? The manufacturer since the black leather trim was not able to withstand the recommended care instructions without dye disturbance. What to do: This coat should be returned to the retailer or manufacturer. |
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The garment: An olive green all-weather coat made of 70% cotton and 30% polyurethane. The care label states: "soft dry clean only-iron low" with no International code symbols. The term "soft" cannot be identified as a drycleaning term and has no meaning in terms of professional care. The problem: During drycleaning in perchlorethylene (perc), the polyurethane coating is chemically disturbed causing the component materials to separate, blister and stick together. Who's responsible? The manufacturer since the coat was not able to withstand accepted professional drycleaning without severe change of appearance. What to do: This coat should be returned to the retailer or manufacturer. |
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The garment: A blue cotton pinpoint oxford man's dress shirt. The care label states: "machine wash warm-no chlorine bleach-tumble dry low & remove promptly-press damp with steam iron or professionally launder" with corresponding International code symbols clearly displayed. The symbols also indicate that the shirt can be drycleaned. The problem: During laundering the front placket interfacing on the buttonhole side, as well as the cuff interfacings separate from the shell fabric and shrink. This creates adverse distortion of the cotton shell fabric. Unfortunately, when this occurs to the front placket the buttons and buttonholes no longer line up properly, so this becomes the major issue. The pressing process is not a factor. Who's responsible? The manufacturer, since the shirt is clearly labeled that it can be professionally laundered. There should be no shrinkage or any damage to any component of the shirt. What to do: This shirt should be returned to the retailer or manufacturer. |
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Who's responsible? The manufacturer since the black trim was not able to withstand the recommended care instructions without severe adverse damage. What to do: This ladies blazer should be returned to the retailer or manufacturer. |
